91,974
children are registered in the Ontario Autism Program
Preparing legal page
Your privacy is important to us. This policy explains how End The Wait Ontario collects, uses, and protects your personal information.
Last updated: April 26, 2026
End The Wait Ontario (“we,” “us,” or “our”) operates the website https://www.endthewaitontario.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services. Learn more about our mission to advocate for Ontario families.
We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
When you use our Site, you may voluntarily provide:
Stories may contain sensitive personal information, including health-related details (autism diagnosis, therapy history, service wait times) and information about children. We treat all such information as sensitive personal information under PIPEDA with enhanced access controls.
Please avoid including full names of third parties, exact addresses, school names, or other identifying details beyond what is necessary. If your story concerns a child, you confirm you are the parent or legal guardian, or have authority to share the information. We may redact details to reduce identification risk before any publication.
When you visit our Site, we may automatically collect:
We use the information we collect for the following purposes:
At submission, you can choose whether we may:
You can change your choices later or request deletion by contacting us. Attributed (non-anonymous) use of your story always requires separate, explicit consent.
We do not sell your personal information. We may share your information in the following circumstances:
Important: When you sign a petition, your name, postal code, and message will be shared with government officials. This is the intended purpose of that feature. The email drafting tool opens a pre-composed email in your local email application. End The Wait Ontario does not receive, store, or transmit the content of emails you send to government officials through this tool.
We use cookies and similar technologies to enhance your experience on our Site.
Required for the Site to function properly. These cannot be disabled.
Help us understand how visitors interact with our Site. We use Google Analytics (operated by Google LLC, United States) with anonymized IP addresses. Google processes this data under its standard data processing terms, which ensure comparable privacy protections. You can opt out of analytics cookies.
Remember your preferences (e.g., cookie consent choice) for future visits.
We sometimes show two versions of the same page layout to learn which one helps families find help faster. Your browser is placed in a test group using a random code, never a cookie. Until you accept analytics, the code is kept only for your current visit and is deleted when you close your browser. If you accept analytics, the code is saved in your browser so your group stays the same on later visits. The code is never linked to your name or contact details, and every version of a page shows the same facts and numbers. If you decline analytics, or your browser sends a Do Not Track or Global Privacy Control signal, you are left out of all tests and always see the standard page.
We never use cookies for commercial advertising or sell your data to third parties.
We retain your personal information only as long as necessary for the purposes outlined in this policy:
Under PIPEDA and applicable privacy laws, you have the right to:
To make a data subject access request (DSAR), correction, or deletion request, contact us using either method below. We will acknowledge your request within 5 business days and respond substantively within 30 calendar days.
We implement appropriate technical and organizational measures to protect your personal information, including:
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
For stories involving children, we require consent from a parent or legal guardian, and we encourage careful consideration of how much identifying information to include about minors.
In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the Privacy Commissioner of Canada as required under PIPEDA. We will also take reasonable steps to mitigate the effects of the breach.
As of August 2026 this site runs no first-party analytics pipeline of its own. We previously logged each page request — IP address, a visitor identifier, page path, referring page and browser details — to our own database. That database has been retired and those records no longer exist. We have not replaced it, and the site no longer stores your IP address or any other identifier of your visit.
Our hosting provider, Vercel, necessarily processes every request in order to deliver this site to you, and produces aggregate reporting from it. We read that reporting. It tells us things like “450 requests came from a university network” or “this page was requested 900 times yesterday”.
DNT: 1 header or the Global Privacy Control (Sec-GPC: 1) signal, we honour it. Since we no longer run any server-side analytics at all, there is now nothing on our side for the signal to switch off — but the browser-side analytics described below still respect it, and we will keep honouring it if that ever changes.In addition to any analytics mentioned above, we use Vercel Analytics and Vercel Speed Insights (operated by Vercel Inc., United States) to collect anonymized page view data and Core Web Vitals performance metrics. This data helps us monitor site performance and does not include personally identifiable information.
We also use Microsoft Clarity (operated by Microsoft Corporation, United States) to collect anonymized behavioral data including heatmaps and aggregated session recordings. Clarity helps us understand how visitors interact with the site to improve usability. Clarity does not collect personally identifiable information. You can opt out of Clarity by selecting “Essential Only” on our cookie consent banner, or by visiting Microsoft's privacy statement.
We use PostHog (operated by PostHog, Inc., United States) for product analytics, including masked session recordings, feature flag evaluation, and user journey analysis. In your browser, PostHog is configured to minimise what it can see: all text and element attributes in session recordings are masked before they leave your device, broad click-capture is switched off, no persistent identifier is stored unless you accept analytics cookies, and we never link events to a named person. If you select “Essential Only”, PostHog does not capture at all.
To be accurate about one point that a shorter notice would gloss over: separately from your browser, our own server sends PostHog a record of each page request that includes your IP address, along with the page path, referring page, browser and operating system, and approximate location. An IP address can be personal information, so we do not claim this processing is anonymous. It is used to distinguish real visitors from automated traffic and to produce the aggregate source-network reporting described above. If your browser sends Do Not Track or Global Privacy Control, this server-side record is not created at all. You can learn more at PostHog's privacy policy.
If you choose to subscribe to our monthly email digest, we collect your email address and a hashed identifier (used solely to detect duplicate signups and prevent abuse). We use a double opt-in confirmation flow: after you submit the form, we send a confirmation email containing a unique link, and your subscription is only finalized when you click that link.
We comply with Canada's Anti-Spam Legislation (CASL). Every newsletter we send includes our identification, our mailing address, and a working unsubscribe link valid for at least 60 days. Unsubscribe requests are processed within 10 business days, and unsubscribed addresses are added to a permanent suppression list and never re-contacted without fresh, express consent. You can also email us directly at the address listed in our Contact Us section to request unsubscription, access, correction, or deletion of any subscriber records we hold about you.
Subscriber records include: the email address, the date and time of consent, the source page and module of the signup, the consent text shown to you at signup (versioned), and the consent method used (double opt-in). We retain this information for as long as you remain subscribed, plus a minimum of three years thereafter to comply with CASL record-keeping requirements. We do not share, sell, rent, or otherwise disclose subscriber information to third parties for marketing purposes.
If you believe content on this site is inaccurate, violates your privacy, or is defamatory, contact us with the URL and details of your concern. We will acknowledge your request within 5 business days and may remove or redact content while we assess.
For story withdrawal requests: you may request removal of your submitted story at any time by using our contact form. We will remove or anonymise the content within 10 business days. Note that content already shared with government officials or published in reports prior to your withdrawal request cannot be retroactively recalled.
See also our Corrections and Accuracy Policy for our data verification methodology and correction process.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically for any changes.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
End The Wait Ontario
Privacy inquiries: Contact form (select “Privacy Request”)
General contact: Contact Form
We aim to respond to privacy inquiries within 5 business days.
For more information about your privacy rights in Canada:
Evidence on this page
Key claims are paired with their source, evidence tier, and verification date so readers can inspect the public record directly.
91,974
children are registered in the Ontario Autism Program
22.5%
Only 20,711 children have active funding agreements (22.5%), less than one in four
WHO recommends accessible, community-based early interventions for children with autism. Timely evidence-based psychosocial interventions improve communication and social engagement