89,799
children are registered in the Ontario Autism Program
Your privacy is important to us. This policy explains how End The Wait Ontario collects, uses, and protects your personal information.
Last updated: April 26, 2026
End The Wait Ontario (“we,” “us,” or “our”) operates the website https://www.endthewaitontario.com(the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services. Learn more about our mission to advocate for Ontario families.
We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
When you use our Site, you may voluntarily provide:
Stories may contain sensitive personal information, including health-related details (autism diagnosis, therapy history, service wait times) and information about children. We treat all such information as sensitive personal information under PIPEDA with enhanced access controls.
Please avoid including full names of third parties, exact addresses, school names, or other identifying details beyond what is necessary. If your story concerns a child, you confirm you are the parent or legal guardian, or have authority to share the information. We may redact details to reduce identification risk before any publication.
When you visit our Site, we may automatically collect:
We use the information we collect for the following purposes:
At submission, you can choose whether we may:
You can change your choices later or request deletion by contacting us. Attributed (non-anonymous) use of your story always requires separate, explicit consent.
We do not sell your personal information. We may share your information in the following circumstances:
Important: When you sign a petition, your name, postal code, and message will be shared with government officials. This is the intended purpose of that feature. The email drafting tool opens a pre-composed email in your local email application. End The Wait Ontario does not receive, store, or transmit the content of emails you send to government officials through this tool.
We use cookies and similar technologies to enhance your experience on our Site.
Required for the Site to function properly. These cannot be disabled.
Help us understand how visitors interact with our Site. We use Google Analytics (operated by Google LLC, United States) with anonymized IP addresses. Google processes this data under its standard data processing terms, which ensure comparable privacy protections. You can opt out of analytics cookies.
Remember your preferences (e.g., cookie consent choice) for future visits.
We sometimes show two versions of the same page layout to learn which one helps families find help faster. Your browser is placed in a test group using a random code — never a cookie. Until you accept analytics, the code is kept only for your current visit and is deleted when you close your browser. If you accept analytics, the code is saved in your browser so your group stays the same on later visits. The code is never linked to your name or contact details, and every version of a page shows the same facts and numbers. If you decline analytics, or your browser sends a Do Not Track or Global Privacy Control signal, you are left out of all tests and always see the standard page.
We never use cookies for commercial advertising or sell your data to third parties.
We retain your personal information only as long as necessary for the purposes outlined in this policy:
Under PIPEDA and applicable privacy laws, you have the right to:
To make a data subject access request (DSAR), correction, or deletion request, contact us using either method below. We will acknowledge your request within 5 business days and respond substantively within 30 calendar days.
We implement appropriate technical and organizational measures to protect your personal information, including:
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
For stories involving children, we require consent from a parent or legal guardian, and we encourage careful consideration of how much identifying information to include about minors.
In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the Privacy Commissioner of Canada as required under PIPEDA. We will also take reasonable steps to mitigate the effects of the breach.
In addition to the third-party analytics providers listed below, End The Wait Ontario operates a first-party analytics pipeline using Supabase (operated by Supabase Inc.) to support security, abuse detection, and aggregate traffic analysis — including understanding how our publicly available advocacy materials reach the public institutions and audiences they address.
vid) cookie: A randomly generated identifier that lets us count unique visitors and distinguish abusive traffic from legitimate traffic. Not linked to your name.vid + path + user-agent): retained indefinitely, so we can maintain a complete historical record of how our advocacy materials are accessed. Individual visitors can still request deletion of their own data at any time — see below.DNT: 1 header or the Global Privacy Control (Sec-GPC: 1) signal, our first-party analytics pipeline skips recording the event server-side.vid cookie from being set for analytics purposes.vid, use our contact form and select “Privacy Request”. Your vidvalue can be copied from your browser's developer tools (Application > Cookies).In addition to any analytics mentioned above, we use Vercel Analytics and Vercel Speed Insights (operated by Vercel Inc., United States) to collect anonymized page view data and Core Web Vitals performance metrics. This data helps us monitor site performance and does not include personally identifiable information.
We also use Microsoft Clarity (operated by Microsoft Corporation, United States) to collect anonymized behavioral data including heatmaps and aggregated session recordings. Clarity helps us understand how visitors interact with the site to improve usability. Clarity does not collect personally identifiable information. You can opt out of Clarity by selecting “Essential Only” on our cookie consent banner, or by visiting Microsoft's privacy statement.
We use PostHog (operated by PostHog, Inc., United States) for product analytics, including anonymized session recordings, feature flag evaluation, and user journey analysis. PostHog processes anonymized interaction data to help us improve the site experience. PostHog does not collect personally identifiable information. You can learn more at PostHog's privacy policy.
If you choose to subscribe to our monthly email digest, we collect your email address and a hashed identifier (used solely to detect duplicate signups and prevent abuse). We use a double opt-in confirmation flow: after you submit the form, we send a confirmation email containing a unique link, and your subscription is only finalized when you click that link.
We comply with Canada's Anti-Spam Legislation (CASL). Every newsletter we send includes our identification, our mailing address, and a working unsubscribe link valid for at least 60 days. Unsubscribe requests are processed within 10 business days, and unsubscribed addresses are added to a permanent suppression list and never re-contacted without fresh, express consent. You can also email us directly at the address listed in our Contact Us section to request unsubscription, access, correction, or deletion of any subscriber records we hold about you.
Subscriber records include: the email address, the date and time of consent, the source page and module of the signup, the consent text shown to you at signup (versioned), and the consent method used (double opt-in). We retain this information for as long as you remain subscribed, plus a minimum of three years thereafter to comply with CASL record-keeping requirements. We do not share, sell, rent, or otherwise disclose subscriber information to third parties for marketing purposes.
If you believe content on this site is inaccurate, violates your privacy, or is defamatory, contact us with the URL and details of your concern. We will acknowledge your request within 5 business days and may remove or redact content while we assess.
For story withdrawal requests: you may request removal of your submitted story at any time by using our contact form. We will remove or anonymise the content within 10 business days. Note that content already shared with government officials or published in reports prior to your withdrawal request cannot be retroactively recalled.
See also our Corrections and Accuracy Policy for our data verification methodology and correction process.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically for any changes.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
End The Wait Ontario
Privacy inquiries: Contact form (select “Privacy Request”)
General contact: Contact Form
We aim to respond to privacy inquiries within 5 business days.
For more information about your privacy rights in Canada:
Evidence on this page
Key claims are paired with their source, evidence tier, and verification date so readers can inspect the public record directly.
89,799
children are registered in the Ontario Autism Program
23%
Only 20,633 children have active funding agreements — less than one in four
WHO recommends accessible, community-based early interventions for children with autism — timely evidence-based psychosocial interventions improve communication and social engagement