Cookie Policy
What cookies we use, why we use them, and how you can control them.
Privacy Policy
Your privacy is important to us. This policy explains how End The Wait Ontario collects, uses, and protects your personal information.
Last updated: November 2025
Overview
End The Wait Ontario (“we,” “us,” or “our”) operates the website https://www.endthewaitontario.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services. Learn more about our mission to advocate for Ontario families.
We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
Information We Collect
Information You Provide
When you use our Site, you may voluntarily provide:
- •Contact Information: Name, email address, postal code (for constituency identification)
- •Story Submissions: Personal experiences you choose to share about autism services via our parent stories page
- •Petition Signatures: Name, email, and postal code for advocacy petitions
- •Media Inquiries: Contact information for journalists and media professionals through our press page
- •Communications: Messages sent through our contact forms
Information Collected Automatically
When you visit our Site, we may automatically collect:
- •Device Information: Browser type, operating system, device type
- •Usage Data: Pages visited, time spent, referring website
- •IP Address: For security and analytics purposes
- •Cookies: Small data files stored on your device (see Cookie Policy below)
How We Use Your Information
We use the information we collect for the following purposes:
- •Advocacy: To support our advocacy efforts and communicate with government officials on behalf of Ontario families
- •Communication: To respond to your inquiries and send updates you've requested
- •Story Sharing: To share parent stories (with explicit consent) to raise awareness
- •Site Improvement: To analyze usage patterns and improve our Site
- •Legal Compliance: To comply with legal obligations and protect our rights
How We Share Information
We do not sell your personal information. We may share your information in the following circumstances:
- •With Your Consent: When you explicitly authorize us to share information (e.g., submitting a petition to government officials)
- •Government Officials: Petition signatures and constituent communications may be shared with relevant government officials as part of our advocacy
- •Service Providers: With trusted third parties who help us operate our Site (e.g., email services, analytics)
- •Legal Requirements: When required by law or to protect our rights
Important: When you sign a petition or send an email to government officials through our platform, your name, postal code, and message will be shared with those officials. This is the intended purpose of these features.
Cookie Policy
We use cookies and similar technologies to enhance your experience on our Site.
Essential Cookies
Required for the Site to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our Site. We use Google Analytics with anonymized IP addresses. You can opt out of analytics cookies.
Preference Cookies
Remember your preferences (e.g., cookie consent choice) for future visits.
We never use cookies for commercial advertising or sell your data to third parties.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- •Contact form submissions: 2 years
- •Petition signatures: Duration of advocacy campaign plus 2 years
- •Story submissions: Until you request removal, or 7 years if published
- •Analytics data: 26 months (Google Analytics retention)
- •We comply with Canada's Anti-Spam Legislation (CASL) and obtain your consent before sending commercial electronic messages. You may withdraw consent at any time.
- •Consent records: 7 years (as required for legal compliance)
Your Rights
Under PIPEDA and applicable privacy laws, you have the right to:
- •Access: Request a copy of the personal information we hold about you
- •Correction: Request correction of inaccurate information
- •Deletion: Request deletion of your personal information (subject to legal retention requirements)
- •Withdrawal: Withdraw consent for communications at any time
- •Complaint: File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us through our form
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- •HTTPS encryption for all data transmission
- •Secure hosting with industry-standard protections
- •Access controls limiting who can view personal information
- •Regular security reviews and updates
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
For stories involving children, we require consent from a parent or legal guardian, and we encourage careful consideration of how much identifying information to include about minors.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
End The Wait Ontario
Privacy Resources
For more information about your privacy rights in Canada: