This page covers
Quick Summary
- Our WCAG 2.1 AA accessibility commitments.
- How to request support or report accessibility barriers.
Legal and policy pages use stable public-site disclosures and plain-language summaries.
- General informationThis page explains website policy and does not provide legal advice.
Full details
Accessibility conformance
Direct answer
Accessibility Statement · Verified April 2026
Conformance record
- Standard
- WCAG 2.1 Level AA
- Status
- Partially Conforms
- Last assessed
- March 2026
- Assessment methods
- Lighthouse, axe DevTools, manual keyboard testing, VoiceOver and NVDA screen reader testing
Source: Accessibility Statement · Last assessed March 2026.
Standards named in this statement
| Standard | Description in the statement | Source |
|---|---|---|
| WCAG 2.1 Level AA | Web Content Accessibility Guidelines from the World Wide Web Consortium (W3C) | Accessibility Statement |
| AODA | Accessibility for Ontarians with Disabilities Act, specifically the Integrated Accessibility Standards Regulation (IASR) | Accessibility Statement |
| ARIA | Accessible Rich Internet Applications specifications for dynamic content | Accessibility Statement |
Conformance Summary
Partially Conforms- Standard
- WCAG 2.1 Level AA
- Status
- Partially Conforms
- Last assessed
- March 2026
- Assessment methods
- Lighthouse, axe DevTools, manual keyboard testing, VoiceOver and NVDA screen reader testing
3 known limitations are documented below, with the current remediation approach for each. Report a barrier we missed.
End The Wait Ontario is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience and applying relevant accessibility standards.
Last updated: April 2026
Our Commitment
As an advocacy organization focused on disability rights, we believe strongly that our website should be accessible to everyone, including people with disabilities. We are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and the requirements of the Accessibility for Ontarians with Disabilities Act (AODA).
We recognize that accessibility is an ongoing process, and we are continuously working to improve our website's accessibility.
Accessibility Features We Strive to Implement
We work to implement the following accessibility features on our website. Accessibility is an ongoing process and some areas may still be in progress.
Visual Accessibility
- •High contrast color scheme (we target WCAG AA minimum 4.5:1; many elements meet AAA 7:1 standards)
- •Text can be resized up to 200% without loss of functionality
- •We aim to provide descriptive alt text for all meaningful images
- •No content relies on color alone
Keyboard Navigation
- •We work to ensure all interactive elements are keyboard accessible
- •Visible focus indicators
- •Logical tab order
- •Skip navigation links
- •No keyboard traps
Screen Reader Support
- •Semantic HTML structure
- •ARIA labels where appropriate
- •Descriptive link text
- •Form labels and error messages
- •Logical heading hierarchy
Motion & Cognitive
- •Respects reduced motion preferences
- •No auto-playing media
- •Clear, simple language
- •Consistent navigation
- •No flashing content
Standards We Follow
We strive to comply with:
- •WCAG 2.1 Level AA - Web Content Accessibility Guidelines from the World Wide Web Consortium (W3C)
- •AODA - Accessibility for Ontarians with Disabilities Act, specifically the Integrated Accessibility Standards Regulation (IASR)
- •ARIA - Accessible Rich Internet Applications specifications for dynamic content
Conformance Status
We assess our conformance against WCAG 2.1 Level AA. The current status of our site is:
“Partially conforms” means that most content conforms to the accessibility standard, but some areas have known limitations listed below. We are actively working to remediate these issues.
Last assessed: March 2026. Methods: Lighthouse, axe DevTools, manual keyboard testing, VoiceOver and NVDA screen reader testing.
The site's visual design changed in September 2026, after this assessment. The status above has not yet been re-checked against the new design.
Known Limitations
We are aware of the following accessibility limitations and are working to address them:
- Embedded Videos: Some third-party embedded videos (Instagram, YouTube) may not have captions. We are working with content providers and adding transcripts where possible.
- PDF Documents: Some downloadable documents may not be fully accessible. We are working to provide accessible alternatives.
- Complex Data Visualizations: Some charts and graphs may not be fully accessible to screen readers. We provide text descriptions and data tables as alternatives.
Accessibility Feedback
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
End The Wait Ontario
Accessibility Coordinator
When contacting us about accessibility, please include:
- •The page URL where you encountered the issue
- •A description of the problem
- •The assistive technology you are using (if applicable)
- •Your preferred method of contact
Our Response Commitment
- •Acknowledgement: Within 5 business days of receiving your feedback
- •Assessment: We will assess the issue and provide a timeline for resolution within 15 business days
- •Critical barriers: Issues that prevent access to core functionality will be prioritised for immediate remediation
Alternative Formats
If you need information from our website in an alternative format (large print, audio, braille, etc.), please contact us. We will work with you to provide information in a format that meets your needs.
Compatible Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- •Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- •Screen magnification software
- •Speech recognition software
- •Keyboard-only navigation
- •Browser zoom and text scaling
Browser Compatibility
This website is optimized for modern browsers including:
- •Google Chrome (latest version)
- •Mozilla Firefox (latest version)
- •Apple Safari (latest version)
- •Microsoft Edge (latest version)
For the best experience, we recommend keeping your browser updated to the latest version.
Assessment Methods
We assess our website's accessibility through:
- •Automated testing tools (Lighthouse, axe DevTools)
- •Manual keyboard navigation testing
- •Screen reader testing (VoiceOver, NVDA)
- •Color contrast analysis
- •User feedback and testing
Accessibility Resources
For more information about web accessibility and your rights:
More from End The Wait Ontario
Reach out for accessibility support or questions.
About End The Wait Ontario
Learn about our mission and the people behind this advocacy.