Free to File · No Lawyer Required

Your Right to File a Human Rights Complaint

Ontario’s Human Rights Code provides a process for applying to the HRTO. This guide explains the lack of a filing fee, possible case expenses, and the remedies the Tribunal may order.

Quick Summary

  • Filing an HRTO (Human Rights Tribunal of Ontario) complaint is free. There is no filing fee.
  • You may represent yourself, but legal advice can help with jurisdiction, deadlines, respondents, evidence, and remedies.
  • HRTO applications generally must be filed within one year of the last alleged discriminatory event; deadlines and continuing-series claims are case-specific.
  • Timelines vary. Mediation is confidential and a settlement happens only if the parties agree.
  • If discrimination is proven, remedies are case-specific and may include compensation, non-monetary restitution, or steps to promote future Code compliance. The HRTO does not award party legal costs.

Looking for the step-by-step filing guide?

For a numbered, document-by-document walkthrough of completing Form 1, gathering evidence, and submitting your application, see our companion guide: How to file an Ontario Human Rights Tribunal complaint (step-by-step).

HRTO Case Disclaimer

The legal claims in Carroll v. Ontario (HRTO 2025-62264-I) involve specific individual circumstances and are distinct from the general advocacy positions expressed on this website. This case alleges that wait times during documented critical developmental windows may constitute discrimination under Ontario's Human Rights Code.

1-Year Filing Deadline

Applications generally must be filed within one year after the last alleged discriminatory event. Do not assume a denial, notice, age-out event, or ongoing situation sets or restarts the deadline; preserve dates and get case-specific legal advice.

The advocacy positions on this page are based on publicly available government data, FAO reports, and published HRTO decisions. They represent fair comment on matters of public interest.

71,263 children are waiting, legal accountability mechanisms exist to challenge this crisis.

Registered

91,974

Children registered

Total in the Ontario Autism Program queue

MCCSS FOI via OAC · May 2026

Funded

20,711

Have active funding

Only 22.5% of registered children

MCCSS FOI via OAC · May 2026

Waiting

71,263

Still waiting

Registered. Diagnosed. Un-funded.

MCCSS FOI via OAC · May 2026

Verified , MCCSS FOI via OAC · May 2026

Ontario Autism Program key statistics (MCCSS FOI via OAC · May 2026, verified 2026-08-10)
MetricValue
Children registered91,974
Have active funding20,711
Still waiting71,263

Part I

The HRTO Process

Six steps from eligibility check to decision.

How It Works

6-Step HRTO Process

From eligibility check to decision, here is what the HRTO process looks like for autism service complaints.

Step 1 of 6 · Immediate

Confirm Eligibility

Read the current Form 1 and Applicant’s Guide to assess whether your facts identify a Human Rights Code ground, a covered social area, and alleged discrimination within the HRTO’s jurisdiction. Eligibility and the correct legal theory are case-specific.

  • Identify the Code ground and social area
  • Describe the alleged discriminatory events
  • Record the dates of each event
  • Applications generally must be filed within one year of the last alleged event; get legal advice about late or continuing-series claims
Before You Submit

Privacy and how your complaint is delivered

What stays confidential, what becomes a public record, and who actually delivers the paperwork.

What stays private

Matters disclosed during mediation are confidential under HRTO Rule 15. Settlement terms may also be subject to a confidentiality clause, but there is no public autism-specific settlement rate.

HRTO Rule 15

What becomes public

HRTO decisions may be published and searchable through CanLII and the Tribunal’s decisions page. Publication, anonymization, and confidentiality questions depend on the Tribunal’s rules and any order made in the file.

HRTO decisions guidance

How your application is delivered

Submit through the HRTO Portal or by mail to the Tribunal. If the application is accepted for processing, the Tribunal sends it to the respondent or respondents named in the application, subject to its current process.

HRTO Applicant’s Guide

Part II

What Remedies Are Possible

Potential outcomes if the HRTO rules in your favour.

Potential Remedies

System-Wide Changes

The HRTO may order a respondent to take steps that promote future compliance with the Human Rights Code. The scope depends on the findings and requested remedy.

Depends on your specific case

Compensation for Emotional Harm

Money to acknowledge the stress, anxiety, and emotional pain your family experienced because of the discrimination.

Case-specific; evidence required

Compensation for Proven Financial Loss

The HRTO may award compensation for loss caused by proven discrimination. Whether an expense is recoverable depends on the evidence and legal findings.

Case-specific; causation and proof required

Compensation for Injury to Dignity

Monetary compensation may address injury to dignity, feelings, and self-respect when discrimination is proven.

Case-specific; no guaranteed amount

Public Interest Remedies

The HRTO may order non-monetary steps that promote future compliance with the Human Rights Code.

Depends on the findings and requested remedy

Filing an HRTO Complaint, FAQ

Understanding Human Rights Protections

The Ontario Human Rights Code prohibits discrimination in service delivery based on disability. Families may wish to understand how these protections may apply to their situation.

Help End the Wait

Ontario families assembled this evidence from the government’s own records. Put it to work — email your MPP in two minutes.

Verified References & Sources

Updated:

Government Reports & Data

  • [2023]
    Exclusion of Students With Disabilities — 2023 SurveyVerified FAO Data
    Community Living OntarioReport 2023-10-01
  • [2024]
    Inclusion Without Proper Support Is AbandonmentVerified FAO Data
    Elementary Teachers' Federation of OntarioReport 2024-06-01
  • [2020]
    Autism ServicesVerified FAO Data
    Financial Accountability Office of Ontario (FAO)Report 2020-07-21
  • [2024]
    Ministry of Children, Community and Social Services: Spending Plan ReviewVerified FAO Data
    Financial Accountability Office of Ontario (FAO)Report 2024-06-05
  • [2026]
    Ontario Autism Program figures as of May 13, 2026 (MCCSS, released under Freedom of Information to the Ontario Autism Coalition; published in the OAC "OAP At A Glance" update, July 2026)Verified FAO Data
    Ministry of Children, Community and Social Services (Ontario), obtained by the Ontario Autism CoalitionReport 2026-05-13
Citable source facts(6)Question-and-answer pairs with their source and verification link.

How many children are on the Ontario autism waitlist in 2026?

Verified

As of May 13, 2026, 91,974 children are registered with the Ontario Autism Program. However, only 20,711 (22.5%) have an active Core Funding Agreement. This represents ~300% growth in registrations since 2019, with 71,263 children still waiting for essential funding.

Source: MCCSS FOI via OAC · Mar 2026, FAO Report 2024 · Verify Link

How long do families wait for Ontario autism services?

Verified

Ontario autism wait times for core clinical services now exceed 5+ years (Ontario Autism Coalition, July 2026). Funding invitations are currently reaching families who registered in August 2021 (Ontario Autism Coalition, July 2026 (reported from community intake)). This delay far exceeds the sensitive early intervention window recommended by developmental specialists.

Source: MCCSS FOI via OAC · Mar 2026, FAO Report 2024 · Verify Link

Is the Human Rights Commission investigating the OAP?

Verified

The Ontario Human Rights Commission (OHRC) has issued policy statements on the rights of people with disabilities, including the right to equitable access to services. The OHRC has identified systemic barriers in disability service delivery as a human rights concern. Families can file complaints with the HRTO regarding unreasonable service delays.

Source: OHRC Policy Statements

What is the human cost of Ontario autism wait times?

Verified

The human cost of Ontario autism wait times is significant. Every month a child waits is time they cannot get back in terms of early development. The clock is always ticking, and the vast majority of autistic children in Ontario are waiting during the sensitive developmental period when intervention is most effective.

Source: WHO Fact Sheet: Autism Spectrum Disorders (2023); FAO Report 2023-24

Are OAP wait times legal in Ontario?

Verified

While no court has yet ruled specifically on the OAP, the Ontario Human Rights Code prohibits discrimination in service delivery. Advocates and legal experts have argued that the 'failure to provide' timely services due to administrative backlogs may constitute discrimination under the Human Rights Code. Some families affected by lengthy wait times have pursued Human Rights Tribunal (HRTO) applications. Consult a lawyer for advice about your specific situation.

Source: Ontario Human Rights Code, HRTO Precedents

Can autistic students get an educational assistant (EA)?

Verified

Schools may assign EAs based on IEP needs, but 47% of families report insufficient supports. EA availability varies by board and often fails to match clinical needs, leaving many autistic students without necessary classroom support.

Source: Ontario Education Act & OAC · Verify Link

Evidence on this page

The source chain stays visible.

Key claims are paired with their source, evidence tier, and verification date so readers can inspect the public record directly.

Facts4
Sources3

22.5%

Only 20,711 children have active funding agreements (22.5%), less than one in four

Government / peer-reviewedMCCSS FOI via OAC · May 2026Verified 2026-08-10
Last system verification: 2026-08-10. Next scheduled update: 2026-11-05.