Can I file an Ombudsman complaint about OAP delays?
Yes, Ontario's Ombudsman can investigate complaints about provincial government services including OAP. [Ombudsman] Families should document every contact with MCCSS, collect written explanations for delays, and file complaints when waits exceed reasonable timeframes. The Ombudsman has previously investigated autism services and issued critical reports.
Source: Ontario Ombudsman · Open source record