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Urgent support

What kind of urgent is this?

Safety comes before anything else. Nothing on this page is a form — we collect nothing. Pick what fits and act.

Direct answer

Safety comes before anything else. Nothing on this page is a form — we collect nothing. Pick what fits and act.

988 Suicide Crisis Helpline · Kids Help Phone · Health811 · Verified 2026-07-04

Someone is in immediate danger

  1. Call 911 if there is a risk of serious harm right now.
  2. 988 — Suicide Crisis Helpline. Call or text 988, 24/7, free and bilingual, for thoughts of suicide or a mental-health crisis.
  3. Kids Help Phone. Call 1-800-668-6868 or text CONNECT to 686868, 24/7, for children and youth.

Crisis-line sources: 988.ca · Kids Help Phone · Verified 2026-07-04

My child is in crisis

and I can’t manage safely

  1. Call 988 (call or text) for immediate mental-health crisis support.
  2. Telehealth Ontario / Health811: call 1-866-797-0000 to speak with a registered nurse, 24/7.
  3. Ask AccessOAP whether a short-term crisis-support stream applies to your situation, and how to access it — they can confirm what is currently available and the access route.
  4. Once everyone is safe, write down what happened, with the date — but not before safety.

988 Suicide Crisis Helpline · Health811 · Verified 2026-07-04

The school keeps sending my child home

This has a fast path. The exclusion guide has the questions to ask in writing and the letter to send today.

Go to the exclusion fast path →

A deadline or service is collapsing

For an administrative crisis — a funding deadline, a service ending — the move is the same: call the organization today, then confirm what you were told in writing. The Navigator’s timeline and records tools help you build that record.

Log it in your timeline →See escalation options →

Quick answers

Call or text 988, Canada’s Suicide Crisis Helpline — free, confidential, and available 24/7 in English and French. See 988.ca.

Kids Help Phone: call 1-800-668-6868 or text CONNECT to 686868, 24/7, free, for children and youth. See kidshelpphone.ca.

Call Health811 (formerly Telehealth Ontario) at 1-866-797-0000 to speak with a registered nurse, 24/7, free. See health811.ontario.ca.

No. End The Wait Ontario is an independent advocacy resource, not an emergency or crisis service. This page is not monitored and cannot respond in real time, and nothing on it is a form — no information is collected. If a listed number does not connect, call 911 or 811.

End The Wait Ontario is an independent advocacy resource, not an emergency or crisis service — this page is not monitored and cannot respond in real time. Crisis line numbers are checked regularly but can change — if a number does not connect, call 911 or 811.