Guide
Read your OAP decision letter in full. Identify the specific reason for the decision — whether it relates to eligibility, funding level, or service allocation. Note the date you received the letter because appeal deadlines are typically calculated from this date. Highlight any statements you believe are incorrect or incomplete.
Collect all relevant clinical reports, assessments, therapy progress notes, and school documentation that support your case. Request copies of any records the OAP used to make their decision. Obtain updated letters from your child's clinicians explaining current needs and why the decision should be reconsidered.
Write a formal letter or complete the OAP internal review request form. Clearly state which aspect of the decision you are appealing and why. Include your child's OAP file number, your contact information, and a summary of the supporting evidence you are attaching. Submit within the stated deadline, typically 30 days.
Draft a concise case summary that outlines your child's diagnosis, current functional needs, the services recommended by qualified professionals, and how the OAP decision falls short. Use specific examples and reference clinical documentation. Keep the tone factual and professional.
If an internal review meeting is scheduled, prepare talking points in advance. Bring copies of all documentation for the review panel. You may bring a support person or advocate. During the meeting, present your case clearly, reference your evidence, and ask questions about the review criteria being applied.
Once you receive the internal review decision, evaluate whether it addresses your concerns. If the outcome is still unsatisfactory, you can file a complaint with the Ontario Ombudsman, contact your MPP, or consult a lawyer specializing in disability rights. Document every interaction and keep copies of all correspondence.
Ontario Ministry of Children, Community and Social Services
Ontario Autism Program guidelines and internal review procedures (ontario.ca/autism)
Ontario Ombudsman
Complaint process for provincial government services (ombudsman.on.ca)
Written by Spencer Carroll
Founder & Autism Advocate
Evidence on this page
Key claims are paired with their source, evidence tier, and verification date so readers can inspect the public record directly.
89,799
children are registered in the Ontario Autism Program
23%
Only 20,633 children have active funding agreements — less than one in four
WHO recommends accessible, community-based early interventions for children with autism — timely evidence-based psychosocial interventions improve communication and social engagement