Skip to main contentSkip to search
end|thewaitontario
Start HereOAP & FundingSchool & RightsSee the DataTake ActionExplore

New here? Start with our 2-minute guide to OAP registration , no sign-up required.

Monthly digest

Get the next FOI drop in your inbox before the news cycle picks it up.

End the Wait Ontario · We use double opt-in: you’ll get a confirmation email after submitting. Sourced from CBC, the Trillium, the Auditor General. ~1 email/month. Unsubscribe in one click. Privacy policy.

end|thewaitontario

End The Wait Ontario is a parent-led advocacy organization. We publish FOI-verified data on the Ontario Autism Program waitlist and push for evidence-based reform. Built for Ontario families, researchers, and journalists.

Email Your MPP (2 min)

Getting Started

  • All Pages (Full Index)
  • Search
  • Diagnosis Guide
  • While You Wait
  • Facts (Citation Ready)

Take Action

  • Action Hub
  • Write Your MPP
  • MPP Scorecard
  • File Complaint
  • Advocacy Toolkit

Providers

  • Provider Directory
  • Choosing a Provider
  • Submit a Provider

Common Questions

  • All Questions
  • How Long Is the Wait?
  • What Is the OAP?
  • How Many Are Waiting?
  • Options While Waiting
  • Funding Amounts

Tools

  • All Tools
  • Parent Navigator
  • Next Steps Tool
  • Wait Estimator
  • Funding Estimator
  • Therapy Budget
  • Waitlist Tracker

Your Region

  • Toronto
  • Ottawa
  • Hamilton
  • London
  • Mississauga
  • All Regions

Funding & Support

  • OAP Overview
  • Funding Guide
  • Eligibility
  • How to Register
  • DTC & RDSP
  • Canada Resources

Evidence & Data

  • Evidence Library
  • Data Hub
  • Waitlist Data
  • Cost Calculator
  • Data Stories
  • Where Does the Money Go?

About

  • Our Story
  • Transparency
  • Media References
  • Founder
  • Press
  • Contact

Legal Disclaimer: This website presents advocacy arguments based on publicly available data and legal frameworks. While we strive for accuracy, this content is for informational purposes only and does not constitute legal or medical advice. Nothing on this website should be construed as a guarantee of any specific legal outcome.

Independence: End The Wait Ontario is a parent-led advocacy group. We are not affiliated with the Ontario government, the Ontario Autism Coalition, Autism Ontario, or the World Health Organization. We cite FOI data obtained by the Ontario Autism Coalition as a matter of public record. This does not constitute affiliation. References to these organizations are for informational purposes; no endorsement is implied.

Non-partisan policy advocacy: We advocate on policy outcomes for children and families and do not endorse any political party or candidate.

Statistics are current as of the dates cited and may change. For specific legal guidance, consult a licensed attorney. For medical advice, consult qualified healthcare professionals. Last updated: 2026.

Legal|Privacy|Terms|Cookies|Accessibility|Corrections|Authority

Speak softly and carry a big stick.·The data is the stick.·Follow the data. Demand the standard.

Founded by the family behind Carroll v. Ontario, a human-rights case about autism wait times (HRTO 2025-62264-I, not yet decided).

© 2026 End The Wait Ontario. All rights reserved. · Parent-led advocacy · Not a government agency

  1. Home
  2. ›Investigations
  3. ›The Quiet Transfer

Health policy · Privatization · AB · ON

The Quiet Transfer.

Public services are being routed through private claims administrators and insurance companies. Costs go up. Access narrows. Ontario built the prototype. Alberta just scaled it.

Reporter
Spencer Carroll
Subject
TPA · Bill 11 · OAP
Scope
Ontario & Alberta · 2018–2026
Evidence
10 primary sources
2023–24 OAP funds flowing to AccessOAP
~$57.9M2023–24 OAP funds flowing to AccessOAPETWO analysis · MCCSS spending
Accerta Services Inc. incorporation → IIO announcement
7 wksAccerta Services Inc. incorporation → IIO announcementFederal corporate registry · 2021
Insurance lobbyists registered on Bill 11 in Alberta
25+Insurance lobbyists registered on Bill 11 in AlbertaAB Lobbyist Registry · Q1 2026
Federal Canada Health Transfer to Alberta, 2025–26
$6.6BFederal Canada Health Transfer to Alberta, 2025–26AB Budget · ~28% of health spend

The thesis, in four lines

  1. 01

    01, Privatization arrives as administrative procurement.

    Privatization in publicly funded systems arrives as administrative procurement, not as an announcement. The mechanism has three letters: TPA, third-party administrator.
  2. 02

    02, Ontario built the prototype.

    In 2021 with AccessOAP, the Independent Intake Organization for autism services. Public dollars now pass through private hands on the way to clinicians.
  3. 03

    03, Alberta scaled it.

    Health Statutes Amendment Act, 2025 (Bill 11), royal assent Dec 11, 2025, scaled the same model to medically necessary care. The CLHIA pre-budget submission describes the industry as a “key partner” in its drafting.
  4. 04

    04, This is a transfer, not a reform.

    Total public spending does not fall; the routing changes, and the routing places private intermediaries where they collect fees, build market share, and lobby to expand the share they administer.
“
… the Alberta government considers life and health insurers as a key partner in the healthcare system, as demonstrated through the introduction of Bill 11.

The industry’s own description

CLHIA · Pre-budget submission to Alberta · January 2026

Part I · The mechanism

Three letters that quietly changed Canadian health care: T · P · A.

Privatization in publicly funded systems rarely arrives as an announcement. It arrives as an administrative procurement, written in the language of modernization, intake reform, or interoperability. Beneath that vocabulary sits a single mechanism: the third-party administrator, or TPA.

The TPA is the company contracted by government to do the paperwork. It decides which families are eligible, which services are covered, which receipts will be reimbursed. Public dollars never stop being public, but every dollar passes through private hands on the way to the family or the clinician who actually delivers the care. The model originated in dental and group benefits, where the TPAs are subsidiaries of, or partners with, the major life and health insurance companies. It is now spreading across publicly funded care.

Two structural facts follow from the TPA model. First, the administrator is paid an administration fee, a permanent overhead cost the public previously did not pay. Second, when the administrator is owned by, or commercially affiliated with, the upstream firms whose business depends on the same flow of public funds, the conflicts of interest are not exceptions. They are structural.

Part II · The prototype

Ontario built it first, in autism.

$57.9M

estimated 2023–24 OAP funds flowing to AccessOAP, the largest single non-therapy spending item in the program for that year. ETWO analysis · MCCSS public spending

Feb 2021
IIO Call for Applications closes
Oct 14, 2021
Accerta Services Inc. federally incorporated
Dec 3, 2021
IIO partnership announced, 7 weeks later

In December 2020, the Government of Ontario issued a Call for Applications for an “Independent Intake Organization”, the IIO, to administer the Ontario Autism Program. The IIO was to handle eligibility intake, family registration, plan administration, and the disbursement of childhood budgets to tens of thousands of children awaiting services. The Call closed on February 26, 2021. On December 3, 2021, the Ontario government announced that the successful partnership would be led by Accerta Services Inc., joined by Autism Ontario, McMaster University (CHEPA and the Offord Centre for Child Studies), and Serefin.

Accerta describes its operations as rooted in Ontario’s social-services dental benefits program, which it has administered in various corporate forms since 1959. Its claims administration today is conducted using the Ontario Dental Association’s licensed fee guide. AccertaClaim Servicorp Inc., the corporate entity under which Accerta operates, declares in its federal lobbyist filings that it is not a subsidiary of any parent company.

None of what follows is, on its face, problematic. Sole-source procurements occur. Newly-incorporated operating entities are routinely created for major contracts. We draw no conclusion about intent from the sequence below; what it establishes is a structure, one whose incentives readers should consider.

Two facts deserve attention. First, approximately $57.9 million in 2023–24 was directed to AccessOAP. Second, Accerta Services Inc. was federally incorporated on October 14, 2021, approximately seven weeks before the IIO partnership was publicly announced, and roughly eight months after the Call for Applications closed. The bid was therefore submitted under a different corporate identity, with Accerta Services Inc. created subsequently as the operating entity.

“

The structure is what readers should consider, not the people, the structure. Public dollars move from a ministry, through a privately-operated administrator, into a program whose users have no choice in administrator and no public reporting on cost-per-claim.

Editorial framing · ETWO investigation

Part II · Primary sources

  • MCCSS Spending Plan Review. Financial Accountability Office of Ontario · 2024-02-29
  • Accerta Services Inc. / AccertaClaim Servicorp Inc. corporate filings. Ontario Business Registry

Part III · The fee escalation

When private intermediaries administer public funds, prices rise.

The mechanism is empirically well-documented in healthcare economics. When third-party payment is introduced, list prices rise faster than wages and faster than general health inflation, orthodontics, optometry, addiction services, hearing aids, behavioural therapy.

Administrative overhead · public vs. private

Public single-payer plans run on roughly one-fifth of private overhead.

Provincial single-payer (avg)
2.5%
CIHI 2023
OHIP / federal Medicare
4.5%
CIHI National Health Expenditure Trends 2023
CDN private group benefits
14%
CLHIA disclosures
U.S. private insurance
17%
Himmelstein, Campbell & Woolhandler (2020)

Administrative cost as % of total program cost · CIHI 2023, CLHIA, Himmelstein Campbell & Woolhandler 2020.

Two related mechanisms drive it. First, a third-party payer absorbs price-signal feedback that families would otherwise enforce. When the family pays the bill, posted prices reflect what families can bear. When the administrator pays, posted prices reflect what the administrator will reimburse. Second, the administrator’s own overhead, the fee it takes for processing, is itself layered onto the cost.

In the autism context, the effect depends on each child’s individualized plan; there is no universal weekly prescription. For an illustrative plan held at the same intensity, an hourly increase from $80 to $130over five years raises the annual private cost by tens of thousands of dollars. The province’s published childhood budgetcap does not automatically rise in step. The same public allocation therefore buys fewer hours at the higher rate, whatever number of hours the child’s plan calls for.

Part IV · The scaling

Documents reviewed indicate Alberta has applied a comparable model to medically necessary care.

Bill 11

Health Statutes Amendment Act, 2025 (No. 2), physicians can simultaneously bill public and private; private insurers can be required to pay first for services the province previously paid for. Royal Assent · Dec 11, 2025

25+
Insurance industry lobbyists registered in Alberta on Bill 11
0
Patient organizations · medical association lobbyists on the working group
~63%
Manulife + Canada Life + Sun Life share of $64B CDN L&H market

The Bill 11 working group · AB Lobbyist Registry · Q1 2026

Twenty-five insurance lobbyists. No patient organizations. No medical association.

AmountDescriptionBeneficiaryStatus
18CLHIA, umbrella body for 99% of CDN life & health insurers. Sat on Bill 11 drug-insurance “working group of industry representatives.”CLHIA pre-budget submission · Jan 2026CLHIAIn progress
4Sun Life Financial, lobbied on “health innovation”; updated AB registration fall 2025.AB Lobbyist Registry · Q1 2026Sun Life Financial Inc.Open
3Manulife, lobbied AB Health on making care “interoperable” with the insurer’s business.AB Lobbyist Registry · Q1 2026Manulife Financial CorporationOpen
via CLHIACanada Life, coordinated through the CLHIA voice on Bill 11 implementation.CLHIA membership directoryCanada Life Assurance CompanyOpen

The CLHIA’s own January 2026 pre-budget submission states that the association sat on a working group of industry representatives within the Alberta government to oversee Bill 11’s drug-insurance regulations. The submission thanked the province for letting the industry weigh in on the technical implementation of certain aspects of the changes contained in the bill.

The same period saw no equivalent working group of practising physicians, of patient organizations, or of the Alberta Medical Association on the technical implementation of these particular sections. Submissions from physician groups and from the medical association were filed through the ordinary public consultation channels.

Analysis

The industry consultation was structural; the public consultation was procedural.

Part IV · Primary sources

  • Health Statutes Amendment Act, 2025 (No. 2) [Bill 11]. Government of Alberta · royal assent 2025-12-11
  • CLHIA pre-budget submission to the Government of Alberta · Jan 2026
  • AB Lobbyist Registry · Q1 2026 (compiled by The Breach, April 2026)

Part V · Where the money goes

This is a transfer, not a reform.

Treat Bill 11 and AccessOAP as two instances of the same instrument and the financial architecture comes into focus. Public health and social-services budgets are large, slow-moving, and politically protected. They are difficult for private capital to access directly. But they are straightforward to access indirectly, by becoming the administrator, the insurer, or the contractor through which public funds reach the public.

The Ontario Autism Program redesign of 2018 did not reduce ministry expenditure on autism services. It restructured how that expenditure flowed. Bill 11 in Alberta does not reduce the province’s $24 billion health budget, it restructures the path along which $24 billion travels. In both cases, the change is in routing, not totals. And in both cases, the routing places a privately operated administrator or insurer at a position where it captures fees on each transit, builds market share over time, and lobbies, successfully, to expand the share of services it administers.

“

A new path has opened up in this space. The crisis in health care is an opportunity for us to do better for Canadians, to do better for patients.

Stephen Frank · President & CEO, CLHIA · Industry webinar, February 2023

Mr. Frank’s statement is an honest description of an industry strategy. The new path is the share of medically necessary services historically financed by provincial health plans. The crisis is the underfunding of those plans. The opportunity is the structural one: when a public system is starved enough that families with means turn to private payment, the firms that own the private payment market grow.

What is unusual about the present moment is that the largest Canadian insurers, Manulife, Canada Life, Sun Life, together with the umbrella body that represents them, are not denying this. They are publishing it. The CLHIA’s pre-budget submission, the Sun Life CEO’s annual letter, the Manulife “interoperability” filings: each is on the public record. The strategic objective is open. What this article describes is the policy infrastructure being built to deliver it.

Part VI · Why this is a national matter

The Canada Health Act is the dam. Bill 11 is the test of the dam.

The Canada Health Act sets five conditions on provincial health insurance: public administration, comprehensiveness, universality, portability, accessibility. Provinces in violation can have federal Canada Health Transfer dollars withheld. Alberta’s 2025–26 health budget includes $6.6 billion in such transfers, about 28 percent of the province’s $24 billion health spend.

The CCPA / Parkland report concludes that Bill 11 likely violates the universality and accessibility principles. As of this writing, the federal response has been a statement. No transfer has been withheld. No formal review has been opened. And other premiers, beginning with Saskatchewan’s Scott Moe, have publicly suggested they may follow Alberta’s lead.

Ontario is the largest provincial health-care market in Canada. Should Ontario adopt Alberta’s framework, and the Ontario Autism Program structure suggests the Ontario government has been comfortable with the underlying TPA model for at least seven years, the Canada Health Act becomes a federal dam against a national dynamic that operates province by province. The political pressure for the federal government to enforce is then proportional to the political cost of doing so.

“

The dam holds, or it does not. There is no in-between in a market that, by industry’s own statement, regards the gap in public funding as a growth engine.

ETWO editorial framing

What can be done · concretely

Three actions, in declining order of leverage.

  1. 01

    The federal government can enforce the Canada Health Act.

    The Minister of Health has explicit statutory authority to withhold Canada Health Transfer payments from provinces in violation. Withholding is the dam. Letters from constituents to the Minister and to one’s own Member of Parliament are how the dam gets resourced.
  2. 02

    Provincial Auditors General can audit private administrators.

    When a TPA holds a sole-sourced contract for a public program with vulnerable users, an Auditor General can, and in Ontario, has, request a value-for-money review. Such reviews depend on legislator demand. Constituents can request that demand from their MPP or MLA.
  3. 03

    Lobbyist registries can be read.

    The Alberta Lobbyist Registry, the federal Office of the Commissioner of Lobbying, and the Ontario Integrity Commissioner all publish their data publicly. The patterns described in this article were assembled from those registries by a small number of researchers and journalists. Anyone can read them. Many more should.

Methodology & sources

How to read this article skeptically.

Every numerical claim is sourced to a public document, government Hansard, ministerial press release, lobbyist registry filing, peer-reviewed paper, or organizational pre-budget submission. Where a number was reconstructed from secondary reporting, the secondary source is named and the primary registry is identified for independent verification.

Where this article uses words like structural, pattern, consistent with, or architecture, it is engaging in analysis of public facts, not making allegations about specific individuals. That distinction matters and is observed throughout.

This article focuses on structural and policy questions about the privatization of publicly funded care. It does not allege that the Canadian Life and Health Insurance Association, Manulife Financial Corporation, Sun Life Financial Inc., Canada Life Assurance Company, Accerta Services Inc., AccertaClaim Servicorp Inc., the Ontario Dental Association, Serefin, or any other organization named has acted improperly, breached any law, misused public funds, or failed to deliver on contractual obligations. Each entity acted in its corporate or institutional capacity in the events described, on the public record.

Selected primary sources

  • Health Statutes Amendment Act, 2025 (No. 2) [Bill 11]. Government of Alberta · royal assent 2025-12-11
  • Longhurst & Graff-McRae, The end of Canadian medicare? CCPA + Parkland Institute · 2026
  • Engler / The Breach, “‘Pandora’s box’: Danielle Smith and insurance giants unleash attack on healthcare,” April 2026
  • CLHIA, pre-budget submission to the Government of Alberta, January 2026
  • MCCSS Spending Plan Review. Financial Accountability Office of Ontario · 2024-02-29
  • Himmelstein, Campbell & Woolhandler, Annals of Internal Medicine, 2020
  • CIHI, National Health Expenditure Trends, 2023
  • Sun Life Financial Inc., 2024 Annual Report
  • Accerta Services Inc. / AccertaClaim Servicorp Inc. corporate filings · Ontario Business Registry

Read it. Pass it on. Write the letter.

Open the registry. Demand the audit. Enforce the Act.

The strategic objective is on the public record. The policy infrastructure is being built right now. The federal Minister of Health has the statutory authority to withhold transfers. Tell them to use it.

Write the letterWhere does the money go?

Verified anchors

  • $57.9M to AccessOAP (2023–24) · ETWO/MCCSS
  • 7 weeks · Accerta incorporation → IIO · Fed corporate registry
  • 25+ insurance lobbyists on Bill 11 · AB Lobbyist Registry Q1 2026
  • $6.6B federal CHT to AB · AB Budget 2025–26

Reading list

  • The Corporate Takeover Playbook
  • Privatization Dangers
  • Where Does the Money Go?
  • Oversight Doesn't Follow the Money

Editorial note

Parent-led advocacy for Ontario families waiting for autism services. No allegation of wrongdoing is made or implied against any named individual.

Citable source facts(2)Question-and-answer pairs with their source and verification link.

How much does Ontario fund for autism treatment?

Verified

Core Clinical Services funding ranges $6,600-$65,000 per year based on age/needs (with a total OAP budget of $965M for 2026-27, up from $779M in 2025-26, per the Ontario Budget tabled March 26, 2026). This is direct funding—families choose public or private providers. However, intensive ABA therapy can cost up to $95,000 USD/year (2020 US cost estimate cited in FAO 2020 report; Canadian costs vary), leaving significant out-of-pocket gaps.

Source: 2026 Ontario Budget, FAO Report 2023-24 · Verify Link

What is the average OAP funding amount per child?

Verified

The FAO (Financial Accountability Office of Ontario, 2023-24 report) reports an average annual funding of approximately $34,000 per child for children in core clinical services. As of May 13, 2026, 24,417 are enrolled; 20,711 have active funding (MCCSS FOI May 2026). However, intensive ABA therapy can cost up to $95,000 USD/year (2020 US cost estimate cited in FAO 2020 report; Canadian costs vary), leaving significant costs unfunded for many families.

Source: FAO Report 2023-24, FAO 2020 · Verify Link

Filed underAll investigations
About This Article

Written by Spencer Carroll

Founder & Autism Advocate

Parent of autistic child navigating OAP system

Evidence on this page

The source chain stays visible.

Key claims are paired with their source, evidence tier, and verification date so readers can inspect the public record directly.

Facts3
Sources3

91,974

children are registered in the Ontario Autism Program

Secondary sourceMCCSS FOI via OAC · May 2026Verified 2026-08-10

22.5%

Only 20,711 children have active funding agreements (22.5%) — less than one in four

Secondary sourceMCCSS FOI via OAC · May 2026Verified 2026-08-10

WHO recommends accessible, community-based early interventions for children with autism — timely evidence-based psychosocial interventions improve communication and social engagement

Government / peer-reviewedWorld Health Organization (2023)Verified 2023-11-15
Last system verification: 2026-08-10. Next scheduled update: 2026-11-05.
View methodologyBrowse every source