In December 2020, the Government of Ontario issued a Call for Applications for an “Independent Intake Organization”, the IIO, to administer the Ontario Autism Program. The IIO was to handle eligibility intake, family registration, plan administration, and the disbursement of childhood budgets to tens of thousands of children awaiting services. The Call closed on February 26, 2021. On December 3, 2021, the Ontario government announced that the successful partnership would be led by Accerta Services Inc., joined by Autism Ontario, McMaster University (CHEPA and the Offord Centre for Child Studies), and Serefin.
Accerta describes its operations as rooted in Ontario’s social-services dental benefits program, which it has administered in various corporate forms since 1959. Its claims administration today is conducted using the Ontario Dental Association’s licensed fee guide. AccertaClaim Servicorp Inc., the corporate entity under which Accerta operates, declares in its federal lobbyist filings that it is not a subsidiary of any parent company.
None of what follows is, on its face, problematic. Sole-source procurements occur. Newly-incorporated operating entities are routinely created for major contracts. We draw no conclusion about intent from the sequence below; what it establishes is a structure, one whose incentives readers should consider.
Two facts deserve attention. First, approximately $57.9 million in 2023–24 was directed to AccessOAP. Second, Accerta Services Inc. was federally incorporated on October 14, 2021, approximately seven weeks before the IIO partnership was publicly announced, and roughly eight months after the Call for Applications closed. The bid was therefore submitted under a different corporate identity, with Accerta Services Inc. created subsequently as the operating entity.