Answers

What Is AccessOAP and Who Runs It?

$57.9 million in 2023-24 to a private consortium for autism program administration. Here's what you need to know.

In brief

In short

  • AccessOAP is the registration, intake, and funding administration gateway for the Ontario Autism Program
  • Operated by a private consortium led by Accerta Services Inc. (affiliated with the Ontario Dental Association)
  • Cost $57.9M in 2023-24, 8.4% of total OAP spending, more than the $54.7M Entry to School Program
  • At ~$644.80 per registered child/year ($57.9M ÷ 91,974 registered), this is administration cost, not therapy for 91,974 children

The scale of the crisis

$57.9M (2023-24) goes to administration — an MCCSS spending breakdown obtained under Freedom of Information by The Trillium, July 4, 2024 — while 71,263 children wait for funded therapy.

Registered

91,974

Children registered

Total registered in the Ontario Autism Program

Funded

20,711

Have active funding

Only 22.5% of registered children

Without active agreement

71,263

Without an active funding agreement

An administrative status; it does not confirm current service delivery.

Verified · MCCSS FOI via OAC · May 2026

Show as table
Ontario Autism Program key statistics (MCCSS FOI via OAC · May 2026, verified 2026-08-10)
MetricValue
Children registered91,974
Have active funding20,711
Without an active funding agreement71,263
Annual Cost
$57.9M
of OAP Budget
8.4%
Per Child/Year
~$645
FOI Requests Possible
0

What AccessOAP Does

AccessOAP is the front door to the Ontario Autism Program. When a family registers their child for publicly funded autism services, they go through AccessOAP. The system handles:

  1. Registration

    Enrolling children in the OAP after autism diagnosis

  2. Intake Assessment

    Determining needs-based funding levels through clinical evaluation

  3. Care Coordination

    Matching families with OAP-approved service providers in their region

  4. Funding Agreements

    Administering Core Funding Agreements and setting funding amounts

  5. Payment Reconciliation

    Processing claims from service providers and managing disbursements

Contact AccessOAP: 1-833-425-2445 (toll-free)

Who Operates AccessOAP

AccessOAP is not run by the Ontario government. It is operated by a private consortium:

Accerta Services Inc. (Lead)

Subsidiary of the Ontario Dental Association (ODA). Originally created to administer dental benefit claims. (source: federal Lobbyist Registry)

Autism Ontario

The province's primary autism advocacy and family support organization.

McMaster University

Provides clinical assessment frameworks and evidence-based evaluation tools.

Serefin

Technology platform and contact centre operations for family-facing services.

Why this matters: The decision to delegate autism program intake to a dental administration company has been questioned by parents and advocates. The consortium structure means accountability is distributed across multiple private entities.

The $57.9 Million in Context

In 2023-24, AccessOAP operations cost $57.9 million, approximately 8.4% of total OAP spending of $691.2M. Here is how that compares:

AccessOAP (administration)
$57.9M
Entry to School Program (therapy)
$54.7M
System Capacity Building
$26.5M

AccessOAP costs more than the entire Entry to School Program and more than System Capacity Building and Foundational Family Services combined. This is approximately $660 per registered child per year spent on administration rather than therapy.

The Transparency Gap

Because AccessOAP is operated by private entities, it is not directly subject to Ontario's Freedom of Information and Protection of Privacy Act (FIPPA). This creates significant accountability gaps:

No FOI access: The public cannot file Freedom of Information requests about how AccessOAP spends its $57.9M (2023-24) budget.

No public reporting: There is no requirement for AccessOAP to publish operational efficiency metrics, staffing levels, or cost breakdowns.

FIPPA erosion risk: The IPC Commissioner warned that the FIPPA amendments in Bill 97 (passed April 23, 2026) further reduce oversight of delegated public services.

The Information and Privacy Commissioner of Ontario has published findings warning about accountability gaps when public services are delivered by private entities exempt from FOI law.

Sources

FAO MCCSS Spending Plan Review (June 2024)

Source for AccessOAP allocation figure of $57.9M

MCCSS FOI documents published by The Trillium (July 2024)

Consortium structure and contract details

IPC Ontario

FIPPA and delegated delivery accountability reports

Office of the Commissioner of Lobbying of Canada

Federal Lobbying Act registration for AccertaClaim Servicorp Inc. (Accerta) listing the Ontario Dental Association as its Parent Company

Frequently Asked Questions

Frequently Asked Questions

Verified answers on AccessOAP, who runs it, what it costs, and why transparency matters.

Frequently Asked Questions

Next Steps

Demand transparency

71,263 children waiting while $57.9M (2023-24) goes to administration with zero public accountability.

Citable facts from this page(2)

How many children are on the Ontario autism waitlist in 2026?

Verified

As of May 13, 2026, 91,974 children are registered with the Ontario Autism Program. However, only 20,711 (22.5%) have an active Core Funding Agreement. This represents ~300% growth in registrations since 2019, with 71,263 children still waiting for essential funding.

Source: MCCSS FOI via OAC · May 2026 · Open source record

Is the Ontario Autism Program underfunded?

Verified

The 2026-27 Ontario Budget allocated $965 million for autism services, up from $779 million in 2025-26, while 91,974 children are registered. The budget record supports the current allocation; the historical FAO funding model is cited separately.

Source: 2026-27 Ontario Budget · Open source record

Sources on this page

The source chain stays visible.

Key claims are paired with their source, evidence tier, and verification date so readers can inspect the public record directly.

Facts4
Sources5

22.5%

Only 20,711 children have active funding agreements (22.5%), less than one in four

Primary sourceMCCSS FOI via OAC · May 2026Verified 2026-08-10

WHO recommends accessible, community-based early interventions for children with autism. Timely evidence-based psychosocial interventions improve communication and social engagement

Primary sourceWorld Health Organization (2025)Verified 2025-09-17
Last system verification: 2026-08-10. Next scheduled update: 2026-11-05.

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Written by

Founder & Autism Advocate

Parent of autistic child navigating OAP system

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