School Support

School support starts with a paper trail.

Answer a few questions about what is happening at school. Leave with matched guidance, a started incident log, and the letter to send — in about five minutes, without your family data leaving this device.

Direct answer

Answer a few questions about what is happening at school. Leave with matched guidance, a started incident log, and the letter to send — in about five minutes, without your family data leaving this device.

School Support Navigator · Verified 2026-07-08

Four steps to a stronger school support plan

What to document and what to ask for

What to document

Keep a clear, factual record. Include:

  • Dates, times and people involved
  • Meeting notes (IPRC, school team meetings)
  • Emails and written communication
  • Support provided (EA time, modified schedule)
  • Changes to attendance or program
  • Your observations at home and school
  • Any safety, behaviour or accessibility concerns

Be factual, neutral and consistent. Save everything, including positive updates.

What to ask for

You can formally request:

  • Assessment for special education (IPRC)
  • An Individual Education Plan (IEP)
  • Access to an Educational Assistant (EA)
  • Accommodations, such as communication or sensory supports
  • Regular review meetings
  • A clear plan for transitions
  • Written confirmation of all decisions

Put requests in writing and keep a copy.

In brief

Quick summary

  • One short wizard matches your situation to guidance, letters, and an escalation plan
  • The incident log builds the dated record every escalation route asks for
  • Every legal reference verified against the Education Act, O. Reg. 181/98, and the Human Rights Code

What this can and cannot do

Capability
It can match your situation to the right guidance, generate cited letters, and build the dated record that every escalation route asks for.
Limit
It cannot give legal advice, predict outcomes, or assess the merits of any case. Where a decision needs a professional, we say so and point to free help.
Privacy
It never sends your family's information anywhere. Answers, logs, and letters live in your browser only.

Common questions

You describe your school problem in a few taps — exclusion, shortened day, suspension, missing EA support, IEP or IPRC issues, safety. The Navigator matches you to plain-language guidance, starts your incident log, recommends where on the escalation ladder to start, and generates the letter to send — with every legal reference verified against the Education Act, its regulations, and the Human Rights Code.

No. Your answers, your incident log, and your generated letters exist only in your own browser (localStorage on your device). Nothing is uploaded, and there is no account. You can clear everything with one click.

No. The school tool stands alone. School rights under the Education Act and the Human Rights Code apply whether or not your child is registered with the OAP or has received funding.

Get the support your child is owed at school.

Get practical tools, know your rights and take the next step.

Evidence for this guide

Evidence for this guide
DateRecordPublisherSource type
2024-01-01Ontario Education Act — Special Education Requirements (IPRC, IEP)Government of OntarioGovernment source
1998-04-01Ontario Regulation 181/98 — Identification and Placement of Exceptional Pupilse-LawsGovernment source
2008-02-01Ontario Regulation 472/07 — Behaviour, Discipline and Safety of Pupils (mitigating and other factors)e-LawsGovernment source
1990-01-01Human Rights Code, R.S.O. 1990, c. H.19e-LawsGovernment source
2018-03-01Policy on Accessible Education for Students with DisabilitiesOntario Human Rights CommissionGovernment source
2026-05-12Special Report: Special Education NeedsGovernment of OntarioGovernment source