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End The Wait Ontario is a parent-led advocacy organization. We publish FOI-verified data on the Ontario Autism Program waitlist and push for evidence-based reform. Built for Ontario families, researchers, and journalists.

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Legal Disclaimer: This website presents advocacy arguments based on publicly available data and legal frameworks. While we strive for accuracy, this content is for informational purposes only and does not constitute legal or medical advice. Nothing on this website should be construed as a guarantee of any specific legal outcome.

Independence: End The Wait Ontario is a parent-led advocacy group. We are not affiliated with the Ontario government, the Ontario Autism Coalition, Autism Ontario, or the World Health Organization. We cite FOI data obtained by the Ontario Autism Coalition as a matter of public record. This does not constitute affiliation. References to these organizations are for informational purposes; no endorsement is implied.

Non-partisan policy advocacy: We advocate on policy outcomes for children and families and do not endorse any political party or candidate.

Statistics are current as of the dates cited and may change. For specific legal guidance, consult a licensed attorney. For medical advice, consult qualified healthcare professionals. Last updated: 2026.

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Speak softly and carry a big stick.·The data is the stick.·Follow the data. Demand the standard.

Founded by the family behind Carroll v. Ontario, a human-rights case about autism wait times (HRTO 2025-62264-I, not yet decided).

© 2026 End The Wait Ontario. All rights reserved. · Parent-led advocacy · Not a government agency

  1. Home
  2. ›School Support Navigator
  3. ›Your child's EA support isn't being provided

School Support

Your child's EA support isn't being provided

Plain-language school guidance, the record to keep, and the next step available to your family.

  1. 1Understand what's happening
  2. 2Document it
  3. 3Send the letter

What this means

If your child's IEP includes educational assistant (EA) support, that support is part of the special education services the board must provide. The sources are the Education Act, s. 170(1) para. 7, and O. Reg. 181/98, s. 6(3)(b). In practice, EA absences often go unfilled. The Auditor General found EAs were absent an average of 18% of school days in 2023/24. At sampled boards, 49% to 72% of those absences went unfilled. Document the gap between the IEP and the classroom: which days, what happened instead, and what it cost your child.

What to do next

  1. 1

    Compare paper to practice

    Put the IEP's support description next to what actually happens each day. The difference is your record.

  2. 2

    Ask for same-day notification

    Ask the school to tell you, the same day, whenever your child's scheduled support is not available.

  3. 3

    Track missed-support days

    Log every day support was reduced or absent, and what happened to your child's day as a result.

  4. 4

    Send the EA support letter

    The generated letter asks for the delivery plan, the absence protocol, and the school's own record of missed days.

What to ask — say it or paste it
The IEP sets out support for my child. What support is actually scheduled, day by day? What happens when the assigned EA is absent or the position is vacant — who covers, and how is my child supported that day? How will I be told, same-day, when scheduled support is not available? Can you provide the record of days this year when scheduled support was not provided? Please reply in writing.

What to record

  • What the IEP says about EA or direct support, word for word
  • Each day support was absent or reduced, and what replaced it
  • What happened to your child on those days (sent home? incidents? lost learning?)
  • The school's answers about coverage and notification, in writing
Start your incident log

This topic at a glance

Escalation starts at
School Principal
Letters available
3
Primary sources cited
4
Verified
2026-07-04

The letter to send

Answer four short questions and the Navigator generates this topic's letter with your details filled in, your incident chronology attached, and every legal reference cited — in Plain or Firm tone.

Build my plan and letters

If it doesn't resolve

Start with the principal; if missed support continues, the superintendent letter cites the board's duty to provide the services in the IEP.

See the full escalation ladder

What not to rely on

"The support is in the IEP, so it's handled."
An IEP describes services; it doesn't staff them. Track delivery, not promises.
"We can't tell you about staffing."
Staff privacy is real, but you can still ask: was my child's scheduled support provided today, yes or no? That answer is about your child, not about staff.

Go deeper

  • Deep guide: Ontario's EA shortage
  • Deep guide: EA support in Ontario schools
  • How EA funding works

Common questions

The Education Act (s. 170(1) para. 7) requires boards to provide special education programs and services for their exceptional pupils, and O. Reg. 181/98 (s. 6(3)(b)) requires the IEP to outline the program and services the pupil is to receive. When outlined support routinely is not delivered, put the gap in writing and ask what the board will do about it.

The Auditor General of Ontario reported in May 2026 that educational assistants were absent an average of 18% of school days in 2023/24, and that between 49% and 72% of those absences went unfilled at the boards sampled. Your day-by-day log turns that system-wide pattern into your child's specific record.

Being sent home because support is unavailable is time out of school, whatever it is called. Record each occurrence and see the exclusion topic — the same "get it in writing" steps apply.

This is an independent advocacy resource providing publicly available information. It does not represent any government body, professional organization, or service provider.

Primary sources

SOURCE

Ontario Education Act — Special Education Requirements (IPRC, IEP)
Government SourceTier 1

Government of Ontario • 2024-01-01

SOURCE

Ontario Regulation 181/98 — Identification and Placement of Exceptional Pupils
Government SourceTier 1

e-Laws • 1998-04-01

SOURCE

Special Report: Special Education Needs
Government SourceTier 1

Government of Ontario • 2026-05-12

SOURCE

Human Rights Code, R.S.O. 1990, c. H.19
Government SourceTier 1

e-Laws • 1990-01-01

Last updated: 2026-07-04

Evidence on this page

The source chain stays visible.

Key claims are paired with their source, evidence tier, and verification date so readers can inspect the public record directly.

Facts5
Sources8

Under the Ontario Education Act, every student with special needs is entitled to an Individual Education Plan (IEP) and access to an Identification, Placement and Review Committee (IPRC)

Government / peer-reviewedGovernment of Ontario (2024)Verified 2024-01-01

91,974

children are registered in the Ontario Autism Program

Government / peer-reviewedMCCSS FOI via OAC · May 2026Verified 2026-08-10

1 in 50

According to the 2019 Canadian Health Survey on Children and Youth, about 1 in 50 children and youth aged 1 to 17 in Canada had an autism diagnosis

Government / peer-reviewedPublic Health Agency of Canada (2024)Verified 2024-03-26

22.5%

Only 20,711 children have active funding agreements (22.5%), less than one in four

Government / peer-reviewedMCCSS FOI via OAC · May 2026Verified 2026-08-10

WHO recommends accessible, community-based early interventions for children with autism. Timely evidence-based psychosocial interventions improve communication and social engagement

Government / peer-reviewedWorld Health Organization (2023)Verified 2023-11-15
Last system verification: 2026-08-10. Next scheduled update: 2026-11-05.
View methodologyBrowse every source